Update: This post was also published at Damsels in Success.
Recently, more of my time is spent meeting with people who request to meet with me, instead of the other way around. Here’s some advice from being on the other side:
1) Give me a compelling reason to answer you. A lot of networking advice tells you to just check in with someone so that you’re on their mind.
But this sucks for busy people.
When you receive hundreds of emails a week, an email that “checks in” is like a nag draining you to do the dishes. That’s because while the email needs to be answered it becomes the lowest priority out of all the rest.
That email subsequently makes me feel guilty, sits in my inbox until the end of the week, and by the time I have time to answer it with something nice and charming, I’m exhausted.
So please, don’t check in with me unless you’re family.
Instead, tell me why you’re writing. Be interesting. Tell me that you were just in the paper, or that you’re working on a new project and want my feedback, or how you can help me, or that you just went on a great road trip. Preferably, the shorter and the more value, the better.
Networking is about developing relationships. Act like it.
2) Don’t lead me on. Someone recently tried to schedule a meeting with me, and then proceeded to reschedule the meeting, not once, not twice, but four times.
Now, I reschedule meetings all the time. It’s the nature of the beast. But there comes a point when you should use the etiquette napkin to clean up your act.
I also recently requested information from a piano teacher and found her rate to be quite expensive. When she followed up with me, I told her that it wasn’t in my budget. I could have told her I didn’t have the time, or that I needed to think about it, but being a tease is only acceptable on a Friday night. Outside of that, you’re just annoying.
3) Be specific, but mysterious, and a little humorous. When asking for things like meetings or advice, it’s important to give just the right amount of detail in a succinct manner. Something like, “I’d like to meet with you to learn more about you, tell you about the new idea I have to restructure my organization, and I hear you like blueberry pie, so I know we’ll have lots in common.”
Now I know not only that you’re interested in me, but why you’re talking to me, and I’m excited to meet you. Think of it as email foreplay.
Also, when people offer to pay for my lunch as an incentive to go to a meeting, I love this. Because as I’ve mentioned, I’m on a budget. But if I told the President of some company I would pay for his lunch, not so good. You have to find value in a way that’s important and specific to that person.
Use the internet to find out what might work. You don’t have to say, “I stalked you on Google,” but simply “Oh, I heard you enjoy sushi.”
4) Don’t ask for something I can’t give you. A lot of people email me and ask for things. We all like this, because it makes us feel special and powerful.
But it’s frustrating when you’re asking for something I can’t give you. Don’t ask me to promote your product on my blog when I’ve never promoted products on my blog. Don’t ask me to allow you to “give a talk” on your services when my organization has never allowed that.
There aren’t a lot of lines to cross when you’re asking for help, so you’ll know what’s right and wrong by simply paying attention.
Nobody likes to say no. Make it easy for me to say yes and the conversation will be gravy. In fact, letting me help you in a way that’s easy for me will increase my goodwill towards you. Funny how life works.
5) Tell me how you can help my friends. This is the Holy Grail of networking advice.
There’s only so much that I can do individually for my network and the very nature of having a network is expanding it so that we can all help each other more. Similarly, there’s only so much that a CEO can do for his company, a manager for his employees, and so on.
To that end, I’m always excited when people come to me with opportunities that I can pass on to others in my organization. This is probably even more important than helping me directly, because it makes me look good.
It’s also probably the hardest to do, but if you can pull it off, you’ll be so awesome you can give yourself a gold star.
Networkit.
Today, I wore a sweatshirt at the same table as someone wearing a suit. Today, I had lunch with someone who I like. He’s intelligent, successful, good-looking. Today, I had lunch with someone who listens to my ideas, and doesn’t agree with me all that much. I respect that.
So, it shouldn’t have surprised me that today, I had lunch with someone who isn’t voting for Barack Obama.
And yet, never has my stomach risen to my heart so violently after eating just a regular ole’ hummus sandwich.
My whole body wanted to reach out and envelop him in all that is Obama.
If this sounds a bit hysterical, it should be.
Unity is not easy. Hope is not rational.
And as much as we’d like it to be, neither is politics.
It would be easy for me to argue for an Obama candidacy on the basis of the issues. I’ve researched those. And if I were voting on issues alone, settling for any one candidate would prove to be easy, because any one candidate is remarkably similar to the next.
But I’m not voting on issues alone.
I’m voting on something entirely more powerful.
That is, the first feeling you get – your gut instinct – which, as it turns out, is remarkably accurate.
We are highly instinctive creatures. We know how to read people and situations for survival, for love, and for power.
A recent study looking at the faces of successful CEOs proves it. The “experiment lends support to a growing argument among psychologists who study decision-making that when people come to quick conclusions without much information, their decisions are often good ones.”
Our human instinct is among our greatest strengths.
It’s why a woman can tell within the first five to ten minutes of meeting a man whether or not she will sleep with him.
It’s why Ryan Healy spent months going over idea after idea for his new company, only to return to his original thought.
It’s why individuals who hone the gift of fear – the most primal of all instincts – are able to save their own lives.
You cannot hide from instinct.
Across the ocean, there are those who use their instinct just like we do, and will look at Barack Obama and notice “first and foremost: his face. Think of it as the most effective potential re-branding of the United States since Reagan. Such a re-branding is not trivial—it’s central to an effective war strategy,” argues Andrew Sullivan.
In fact, everything you need to know about Barack Obama is available in his face – his authenticity, first and foremost, and then the change he wishes to create, as well as his imperfections as a leader, husband and father, and his great hope for this country, his wife, and his daughters.
It is for this reason that Generation Y and Generation X have embraced Obama like none other. We know that “authenticity is not the product of manipulation. It accurately reflects aspects of the leader’s inner self, so it can’t be an act,” just as Harvard Business Online reports.
And yet, we have to be weary. Instinct is easily muddied. It can be dragged through lies and panic and deception, much like the sludge seen on the streets of Madison, WI after blizzard, upon winter storm warning, upon wind advisory.
You can call your instinct an evolutionary reaction, or maybe your soul, Nature, the Universe, your heart, or perhaps even God helping you throughout life, but don’t ignore it. Protect it. Learn to trust it.
Know yourself better than anything or anyone to change the world.
My instinct is that Barack Obama is the leader to unite this great country. You don’t have to agree with my gut, but I urge you to listen to your own.
Yes We Can.
It’s like Amazon made babies on my counter
I’m so excited to tell you about two things:
1) Hear my voice. If there was ever a way for you to get the New Year started off right, this is it. Andrew Rondeau has interviewed me as part of his Great Successful People package. There are 41:50 minutes worth of me talking and I give some good advice, if I do say so myself. And I even talk about you, my dear reader!
I’m not the only person interviewed, however. Others include John Kotter, Penelope Trunk, Ben Casnocha, Scot Herrick, and oh-so-many more. PLUS, Andrew has a great British accent that is much fun to listen to.
All of the interviews are available for a discounted price before February 15, and Andrew has kindly offered to share his profits with the interviewees, so support me by checking out Great Successful People today >
2) Develop your voice. The third issue of Personal Branding Magazine is also out, which I again helped to edit. Dan Schawbel, personal-brand-expert-extraordinare, has put together a great collection of articles, and the third issue is a huge improvement over the first and second (which were also great).
This issue is focused on brand influencers, and includes articles from several of my blogging friends like Ryan Healy at Employee Evolution and Tiffany Monhollon of Personal PR. Check it out>
Thank you for supporting both projects!
I was sitting in a classroom. The walls were covered in plaster and moldings, but behind all that was red brick, so red that the color seeped through the cracks of the old windows, and the sun, and the light, and the energy filled the almost summer air.
It was a time when I was – more or less – happy, and we were seated, twenty or twenty-five of us. Our desks outlined a jagged circle, and I was trying not to check out the young man three desks to the right, because I was still dating my first real boyfriend, trying to make it work from four hours away.
We sat and spoke of our beliefs, the environment, of possibilities. It was the discussion I had come to college for. One that I had looked forward to since the movie Dead Poet’s Society. One that I thought I would have again and again when I moved into my own apartment someday, with paint on the floor and ink stained on my fingers, groups of friends visiting at all hours. Rules would be broken, the establishment dismantled, dreams fulfilled.
But soon, too soon, the imagination of the discussion in that classroom petered out like a mandatory orgasm. And we didn’t stay long after either, filing out of the room like an Orwellian army.
No yelling, no protest, no change. Not even the slightest smell of melodrama lingered in the air.
That was the day that I learned we weren’t like other generations. And it wasn’t all gravy.
Thomas Friedman calls this phenomenon – our generation – quiet. Too quiet, in fact. Penelope Trunk calls us conservative. Not like politically conservative, but lifestyle conservative. As in none of us, except me I guess, are found in dark corners balling our eyes out. Generation Y is balanced like vanilla. Idealism with a cherry on top.
You know, that’s not all bad either, contrary to my sarcasm-infused tone. We’re vanilla vocally because we mainly agree on things. It’s not like the Vietnam war, or women getting the vote, or abolishing slavery where there were clear sides, right or wrong, multiple or few . You know, like, opinions – impassioned and defining.
We don’t really have opinions much anymore. We have beliefs. Opinions are contested. Beliefs are “the acceptance of and conviction in the truth, actuality, or validity of something,” and offensive to question.
These beliefs include that global warming is a problem. The Iraq war sucks. We should all be treated equal. We’re nodding our heads in unison like bobble heads lined up on a bookshelf. Smiling bobble heads, of course. We can’t forget about our idealism.
We are a teamwork generation, fully in line with each other. This, again, is a good thing. Top-down management will not survive the knowledge economy. And so, teamwork, and thus, Generation Y, is inherently conservative precisely because there is consensus, Trunk argues.
But when you seek only consensus and you don’t strongly encourage- nay, require – opinions to be voiced, challenged, turned upside down and explored like a mother searches for lice on her child’s head, then you aren’t coming to a rousing, exciting, and motivating consensus.
Generation Y is so overly focused on the yin of consensus that we’ve lost its yang of conflict. Like Seinfeld’s black and white cookie, the idea of yin and yang in Chinese philosophy is that positive and negative forces act together in order create energy. They are in constant battle, each trying to gain dominance, and if one succeeds in doing so then we are left without balance.
So, without conflict, consensus is a less than thrilling one-night stand.
Nowhere is this as painfully obvious as it is in social media, where we think we’re making a difference by adding the “Causes” application to Facebook, commenting on blogs in such a way as to not offend, where mediocrity reigns supreme, and we insist on engaging in a large amount of narcissistic navel-gazing every Monday morning.
“Martin Luther King and Bobby Kennedy didn’t change the world by asking people to join their Facebook crusades or to download their platforms… Virtual politics is just that – virtual,” Friedman states.
Ah, when will we learn? Conflict is good, fabulous even! Patrick Lencioni builds an entire fable around this exact idea in his popular book Death by Meeting. He discusses why most meetings suck, the main crux of his theory being that there is no conflict, no drama. No one voices their opinions loud enough in order to be hypothesized, tested, revised.
Think about decisions by committee (read: team). It’s a long, drawn out, excruciating process. The resulting consensus is often a watered-down version of what could have been.
This is the status of Generation Y – a watered-down version of what we could be.
We’re all about the team, but don’t exactly know how to use that effectively, preferring to be quiet, conservative, coloring inside the lines. Meaning, we play by the rules to create change and aren’t aware of what those rules are. Meaning we’re perfectly content not to push boundaries or ourselves.
There is good reason for this. “There is a strong, strong millennial dislike of ambiguity and risk,” Andrea Hershatter says. If the directions aren’t clear, we’re not going on any road trips.
This hesitancy creates a lack of urgency. Change is necessary, but there are no sands through the hourglass urging us that these are the days of our lives. No, we believe our children will deal with it, or someone will deal with it, somewhere, and we’ll just try not to make it worse, and probably – hopefully – make it better. We hope.
Hope. Guffaw.
Screw hope. Where’s the outrage?
If Generation Y is “not spitting mad, well, then they’re just not paying attention,” Friedman argues. “That’s what twentysomethings are for — to light a fire under the country.”
To light a fire, you have to have conflict, and to have conflict, you have to have an opinion.
That’s a good place to start for now. Stop being so nice.
Respect other viewpoints enough to challenge them.
Respect other ideas enough to disagree.
Moon the entire left side of the highway from your car window with your opinion on your backside. Put it out there for all to see.
Look to the cookie.
Found in the closet
We’re all connected, don’t you know
Woodcut print by Nick Wroblewski.
I’ve been writing a lot of crap lately. No, really, I have. You don’t know because I have been gracious enough not to post it, but it’s been crap. Complete and utter sh*t.
I think it’s because I feel obligated to write an inspiring New Years post, but regurgitating what the rest of the world is saying makes me nauseous. And also, I haven’t been too inspired lately, and this blog is supposed to be happy, angry, inspirational, controversial, exciting – anything but depressing – but depressing is the only way to describe my writing as of late.
I was going to show you my calendar of the nineteen meetings I have this week, which is typical. Perhaps too typical as I’ve discovered it’s fairly easy to become fairly crazy fairly quickly.
And speaking of that, has anyone else noticed that it only took a short two years out of college for you to completely lose the ability to go to sleep at 5:00 am one night and wake up absolutely fine, refreshed and ready to face the day the next morning? Because I tried it recently and I can’t do it any longer. I’ve lost this valuable skill at the ripe old age of twenty-four.
But anyway, I was going to explain the masterpiece of scheduling that my calendar is, and describe my system of scheduling meetings according to existing meetings, all packaged nicely and neatly in a pretty list, but it was really boring. Really.
Moreover, it seemed a little misleading to sell you my tricks of the scheduling trade, when I’m so utterly exhausted. And if nothing else, I’m honest.
Honesty has gotten me in trouble lately though. I’m starting to say “no” more often, and stand up for myself, and people don’t really like that. And I’m still figuring out how to deal with that, because I’m saying “no” and I’m standing up for a reason, good reasons, but I’m not sure the other parties feel the same way. And the transition from sugary-sweet observer to strong active leader is blaringly still en route.
Then I thought I would tell you about the resolution I made one Monday afternoon and subsequently broke this past Saturday night. And there’s no point now, which is cool, you know, because it’s cliche fun to break your resolution a week after you’ve made it. Er, whatever.
I also thought about writing how I feel like I can’t trust many people lately, which is bad, because trust is really important to getting things done. Mostly I feel this way because someone I look up to let me down. But to be honest, I had him on a pedestal, so it was only a matter of time before I found out that he didn’t like where I had told him to sit.
Other posts included how listening to old-school music makes me happy, and that exercising is good, but better when the cute personal trainer guy talks to you, or how your number one resolution should be to start a blog in the New Year. And at one point, I even thought about just copying and pasting the lyrics to all the music I was listening to, because it just seemed to say everything that I could not.
But time after time, the posts didn’t make the cut, because there is so much advice out there on how to start your New Year off right, and the sky is still blue (or gray in Madison’s case), and you are still who you are. So don’t worry so much.
This is, after all, the year of the Rat. That means it’s “a lucky year, a good time to start a new venture. The rewards will not come without hard work, but with careful planning they will arrive.”
Great things are going to happen this year. And you’re going to make them happen.
That’s all you need to know.
Get to it.
Thank you notes
This post was originally published at Conversation Agent. Thank you to Valeria Maltoni for the opportunity.
We have a deep desire to feel that rise in our chests, the quickening of our breath, the spread of a smile.
Generation Y wants to change the world.
Not the environment. Not healthcare. Not education. Not poverty. Not racism. Not sexism. Not war. Not cancer. Not anything, really.
Just the world.
We want to change the world.
And in wanting so much, we get so little.
Restlessness courses through our veins, for we are never doing enough or being enough. Volunteering, leadership, and entrepreneurship, nor the eventual acceptance of the mundane satisfies our edge.
And there’s a majority of us who just sit back. We sit back, content to lead mediocre lives. To never step out. To work, to love, to lead good lives. To lead good lives, but not extraordinary.
Who among us will lead an extraordinary life? Who will be the leader who steps out on an issue? Who is strong enough in their beliefs and convictions to not only sell their Volvo for a hybrid, but to tell the world about it and get others to do the same? Who will stand up for the horror and revulsion that plagues our world today?
Because the warmth from our laptop screens does little but light our idle faces.
Who will be loud enough? Who will scream?
There’s an acceptance that it will all get done. And social media will help us do it. This idea that we can bring groups together over the internet through blogging and Facebooking, and that it will create significant change is ridiculous. It’s hiring a gardener for the privilege of missing the sensation of earth between your fingers.
It is powerful, this online community.
But it is not enough.
In finding so many ways to communicate, we are communicating less and less in a way that is valuable and meaningful.
Like the placement of a candle in a window was once long ago, social media is merely an instrument. You still have to show up.
You still have to get dirty.
Sam Davidson tells a good fisherman story about a man that finds another man fishing, and explains to him that if he catches many fish, well he could eventually buy a boat. He could then catch many more fish, and could buy another boat, and another and another until he had a whole fleet of boats. And he would sure catch a lot of fish then, and with all of that he could do whatever he wanted.
And the man replies, “You mean, fish?”
So it goes with social media. There is a man talking to another woman in a coffee shop. He says to her, “you know if we stalked each other on Facebook and cuffed ourselves to our crackberries and twittered it up, we could communicate, and reach out to each other, and have great conversations, and you know, change things!”
And the woman replies, “You mean, like right now?”
We’ve created social media for the privilege of missing the look from someone across the table, face to face, secret to secret, ambition to ambition.
We create online communities that secure our quasi-anonymous lives, and moan about not being able to connect with someone.
When all we really have to do is simply say, “Hello.”
Don’t get me wrong. Facebook is great for all the reasons people say it’s great. But when you focus on how a tool can change the world, instead of the cause itself, you mitigate the importance of taking action.
The amount of effort we put into our relationships is what will create change, not the amount of effort we put into building and maintaining the printing press, the telephone, the television, or the better, more collaborative, more inclusive web.
We have to show up, face to face. Our actions, not the means – technological or not – propel change. Our effort makes the difference.
It will be quite easy, really. If only we paid attention to the rise in our chests, the quickening of our breath, the smile spreading on our face.
Eye to eye leadership.
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7 steps to getting meetings with movers and shakers
Purge first. Creativity second.