Accountability, Videos
Is free good enough?
posted by Rebecca Thorman //// October 13Note: This post was originally published on my first blog, Modite, and is now archived here.
Just because something’s cheap, does that mean you should buy it? If it’s free, should you use it? The recession means a proliferation of cheap and free, but that often means sacrifice. The social network Facebook is free, but at the sacrifice of quality customer service (not that I don’t love Facebook).
My belief is that everything and everyone is connected, so cheapest is not good enough. It’s why I don’t shop at WalMart, I try to buy organic food, I pay more for a hybrid, and make other conscious buying decisions. If it’s cheap at the same time, that’s all the better. But it’s almost impossible to take the full lifecyle of a product or service into consideration every time you shop.
So tell me, is cheap good enough? How about free? Does it matter if you’re foregoing quality or sacrificing the well-being of another or the environment? Where do you draw the line? And how do your values line up with what your actual purchase decisions?
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